Substitution Policy

Fresh Flowers: At Shanka Flowers we are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and vice versa.

Balloons: Some hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.

Gift Baskets: Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.

Substitutions for Special Occasions: Due to the importance of delivering orders for special occasions, such as birthdays and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.

Pricing

Prices shown below product images do not include our shipping fees. Many products are available in Regular, Deluxe, and Premium sizes that you can upgrade to.

Pricing for Holidays

Some items increase in price around major holidays. If the price increases for the holiday you will notice the change when you choose a date that is near a major flower holiday. If the price does not go up then the item does not increase in price for the holidays. Prices normally only increase from Feb 3rd until a few days after Valentine’s Day.

Currency

All Prices Are Listed in USD($) Dollars on Shanka Flowers. So regardless of where you are located or where you are sending your gift, you will only be billed in U.S. Dollars. Additionally, in the chance that you are issued any sort of refund, you will only be refunded in U.S. dollars. We are not responsible for exchange rate fluctuation.